Privacy Policy & Data Protection

This Privacy Policy explains how KLM Group s.r.o. (“Company”, “we”, “us”, or “our”) collects, uses, stores, processes, and protects personal information obtained through this Website and related online services. We are committed to handling personal data in a transparent and lawful manner in accordance with applicable data protection laws.

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below. This Policy applies to all visitors, users, and individuals who interact with the Website or submit service inquiries.

Platform Overview

This Website operates as an independent online platform designed to provide general information and help homeowners submit requests and get connected with independent third-party home improvement professionals. The Company does not perform, supervise, or control any services that may be provided by contractors.

  • Independent platform connecting users with professionals
  • Users communicate directly with contractors
  • No sale of personal data to third parties

Information We May Collect

We may collect personal information that users voluntarily provide when interacting with the Website. This may include name, phone number, email address, property details, service requirements, preferred contact method, and any information submitted through forms or calls.

When visiting the Website, certain technical and usage information may be collected automatically. This may include IP address, browser type, device information, pages visited, time spent on the Website and cookie data.

How Information May Be Used

Personal information may be used to operate and improve the Website, respond to inquiries, connect users with independent professionals, provide customer support, analyze trends, improve user experience and comply with legal obligations.

Information Sharing

Limited personal information may be shared only when necessary to operate the platform. This may include sharing information with independent professionals responding to requests, hosting providers, analytics services and legal authorities when required by law.

Data Security & Retention

We implement technical and organizational safeguards designed to protect personal data. Information is retained only for as long as necessary to fulfill business and legal requirements and may be securely deleted when no longer needed.

User Rights

Depending on applicable laws, users may have rights related to their personal data, including the right to request access, correction, deletion or restriction of processing.

Children’s Information

This Website is not intended for children under the age of 13 and we do not knowingly collect personal data from children.

Policy Updates

We may update this Privacy Policy periodically. Continued use of the Website indicates acceptance of the updated Policy.

Company Information

KLM Group s.r.o.
Radvanská 1, 811 01 Bratislava, Slovak Republic
Company: 45 244 863